HONEST PRACTICAL INNOVATIVE ADVICE
Our focus is on delivering value to our customers.
Our culture is collaborative, working hard to achieve for our customers.
Our commitment is to provide quality advice for our customers.
Case Studies
Latest News 
Browns Cafe Review
Date: 29.01.2010
Isle of Wight Financial Plan Review
Date: 29.01.2010
LB Haringey Council optimisation of their leisure service commercial activities.
Date: 29.01.2010
Income Growth - Even in a Recession?
Date: 29.01.2010
Date: 29.01.2010
Isle of Wight Financial Plan Review
Date: 29.01.2010
LB Haringey Council optimisation of their leisure service commercial activities.
Date: 29.01.2010
Income Growth - Even in a Recession?
Date: 29.01.2010
Performance Monitoring
Towards An Excellent Service Review
Testimonial
An excellent compact project done with insight, experience and sensitivity to stakeholders. New Horizons did exactly what was required and delivered focussed insight so that we can all move forward and improve – we would be delighted to work with them again.
Grace Kempster OBE. Library Service Manager
Client: Northamptonshire County Council
Project: Review of the benefits of sector lead improvement
Our commission was to deliver an independent review of the benefits of sector lead improvement across all local authorities in Northamptonshire.
A unique opportunity was available in Northamptonshire when all authorities decided to work towards a shared self-improvement journey that commenced with a common desire of undertaking the Towards an Excellent service (TAES) journey over a similar period.
This collective approach to self-improvement was one facet of the first sector led approach designed to address and support a corporately failing local authority (Northampton Borough Council), one of the authorities in the wider Northamptonshire partnership.
The approach with the Borough Council was the first of its kind to ascertain if a sector could drive its own improvement.
The review received support from the Government Office for East Midlands, Regional Cultural Agencies, and Cultural Improvement Partnership East Midlands (CIPEM) and nationally through the IDeA.
Through extensive consultation we identified the:
-
Value (positive and negative) (formal and Informal) that councils and their officers’ felt had been delivered by undertaking the TAES journey of self-assessment, external validation and shared improvement planning.
-
Critical success factors that can be replicated elsewhere and inform other authorities’ self-improvement journeys
-
Areas for improvement that could be learnt from and used to inform other authorities’ self-improvement journeys
-
Skill and competency attributes that need to be further developed in Northamptonshire across the sector to embed self-improvement and develop a culture of high performance.